Returns & Exchanges

We want you to love your Glasshouse Fragrances purchase, which is why we offer a 30-day return policy for any unused and unopened products. If you are not completely satisfied with your scent experience, our team is here to help facilitate a smooth return or exchange.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare Your Package

  Carefully pack your items in their original packaging, ensuring the product is secure to prevent damage during transit back to our warehouse.

• 3.
  Attach Shipping Label

  Download and print your prepaid shipping label from the portal, then affix it clearly to the outside of your return parcel.

• 4.
  Receive Your Refund

  Once our team inspects the returned items, we will process your refund or ship your new selection within 5-7 business days.